The Patney Commitment to Privacy

Patney Limited (“Patney”) is committed to protecting the use and disclosure of personal information provided by its customers. This Privacy Policy (“the Policy”) applies only to information collected from the users of the Patney website.

Personal Information

Patney collects your personal information when you place an order with us or when you contact Patney and voluntarily provide us with personal information. Your information (including customer feedback) is only used for the purposes of processing, completing and delivering your order, to contact you, or for the purpose of providing other appropriate services to you as a valued Patney customer. We will not use your personal information for other purposes or give your information to any third parties.

Browsing Information and Cookies

When you visit the Patney website, our web server may automatically recognise some information, such as your domain name, access provider and IP address. Our website also uses a normal browser feature called a cookie which assigns a unique identification to your computer but does not identify you personally as the user. You can set your browser to refuse cookies or to notify you when you have received a cookie, but if you refuse to accept cookies, you may not be able to use some of the beneficial features of the Patney website.


The security of your personally identifiable information is a matter of importance to us and Patney is committed to managing such information carefully. We have introduced and continue to maintain, physical, electronic and procedural safeguards to protect the information you have provided. Patney Limited uses SSL, does not store credit card details, and all payments are handled by a secure, PCI compliant, third party. While we use recognised commercial means to protect your personal information, because no method of transmission over the Internet or electronic storage is totally failsafe, we cannot unconditionally guarantee its absolute security.


Patney will endeavour to ensure that information provided by you is recorded accurately, complete and current. However, we request that you inform Patney about any change of name, address or other information that may be relevant to ensuring that we are able to provide a complete customer service.


If you have any questions about the collection, use or disclosure of your personal information by Patney, please contact us regarding the information we hold and/or your access to that information.